Privacy policy
This Privacy Policy describes how Dolly (referred to as "the Site", "we", "us", or "our"), operated by DOLLY LIMITED, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://myrthavex.site/ (the "Site").
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.
Device Information
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Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
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Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our store.
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Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order Information
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Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
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Source of collection: Collected directly from you when you make or attempt to make a purchase.
2. Sharing Personal Information
We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:
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We use third-party e-commerce platforms to power our online store.
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We use payment processors (such as Stripe, Shopify Payments, or PayPal) to securely handle payments.
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We use shipping and courier services to deliver your reborn silicone baby dolls to your physical address.
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We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
3. Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes tracking pixels from platforms like Google Ads to show relevant products based on your past browsing behavior.
You can opt out of targeted advertising through the platform settings of the respective ad networks (such as Google's Ad Settings page).
4. Your Rights (UK and European Residents)
If you are a resident of the United Kingdom or the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
If you would like to exercise these rights, please contact us through the contact information listed below. Your Personal Information will initially be processed in Ireland/the UK and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
5. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
You can control and manage cookies in various ways through your browser settings. Removing or blocking cookies can, however, negatively impact your user experience and parts of our website may no longer be fully accessible.
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.
7. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:
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Store Name: Dolly
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Company Legal Name: DOLLY LIMITED
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Email Support: support@myrthavex.site
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Phone Number: +44 7216754892
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Physical Address: 58 Alleyn Road, London, England, SE21 8AH, United Kingdom